- Proactive Care Supervisor required for our Southampton business
- Salary £17-20k (depending on experience) +28 days holidays (including Public Holidays) + Benefits
- Experience in Care in a Supervisory/Management position preferred
About Bluebird Care Bluebird Care is a leading provider of care at home. We provide care in our customers’ homes, with individual care planning and customers’ welfare being the centre of our culture. We are seeking a dynamic experienced Care Supervisor to join our Southampton team. The Care Supervisor role is a critical role in the business and potential Care Supervisor candidates should be caring and warm but also passionate about ensuring high quality care is delivered to our customers in the comfort and security of their own home. What does the Care Supervisor role involve? The Care Supervisor will assist the Care Manager in the development and supervision of the care team ensuring a high standard of care is delivered to all customers in the area. The Care Supervisor will also be responsible for preparing and implementing customer care plans and reviews. More specifically, the Care Supervisor role includes;
- Visiting potential customers to set up care package including risk assessments and other professional responsibilities
- Introducing new staff and managing probation periods & feeding back information to Care Manager on performance of all staff
- Quality checks and reviews
- Monthly spot checks and supervisions on Care Workers
- Carrying out customer assessments prior to commencement of care services.
- Attending customer's first call to introduce the care worker.
- Attending customer reviews in the absence of the care manager
- Liaising closely with the coordinator, care manager, customers, care workers and external agencies
- Assisting in the implementation of any necessary changes to ensure a quality service is maintained
- Ensuring rigorous adherence to all Bluebird Care systems.
- Taking on-call duties as part of a team on a rota basis.
What are we looking for from our Care Supervisor?
- A proactive attitude and a passion to deliver high quality care.
- Strong people management skills and ideally previous Supervisory/Management experience
- Good reporting skills both verbal and written
- The ability to write care and support plans
- NVQ/QCF L3 or equivalent
This is a great opportunity for an experienced dynamic Care Supervisor to help grow our Southampton business. In return we offer a competitive salary, good opportunity for progression and a commitment to further training (e.g. QCFs or specialist courses). If you are interested please apply or call us on 02380 018 221 for more information.
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