Independent Investigator

Pay rate is £35p/h Ltd Northamptonshire County Council are looking for an Independent Investigator to investigate complaints within the Children In Need Teams based in Northampton. 3 Month full time contract initially. The investigators would be able to work from home to complete reports. However, given the sensitive information they will be dealing with, they will need to be able to confirm how they would adhere to the DPA 1998. Stage 1 - Local Resolution Complainant brings concerns to the attention of the person providing the services locally. The local authority should consider mediation and conflict resolution at this stage and at all other stages. The local authority should make an initial attempt to resolve matters within 10 working days (unless an extension is agreed.) If not resolved - or if there is agreement for investigation it moves to a Stage 2 Investigation - The local authority should provide an investigation that produces a report and an adjudication within 25 working days (or within the extended period of 65 working days). If not resolved, Stage 3 - Review Panel. A panel of 3 independent people should meet to consider the complaint and produce recommendations. If not resolved Referral to Local Government Ombudsman (note that complainant can approach the Local Government Ombudsman at any stage). We normally have a pool of candidates to carry out this, however, they specialise in councillor and general complaint. We are looking for someone who can carry out Children Service Compliant this could cover any aspect of this area. We urgently need someone to complete this independent work as we currently have 8/9 cases which will soon fall outside the agreed timescales. Subsequently, we are looking for 1-2 people to complete these. The pay rate is £35ph and candidates must have experience of completing investigations and good report writing skills- and it extremely important that candidates understand Children's Act and procedures. Requirements: *You must be a qualified social worker with experience at a managerial level *You must be HCPC registered *You must be an experienced complaints investigator who has worked for a Local Authority Team. *You must possess excellent report writing skills *You must understand Children's Act & procedures *You must be able to carry out children's service complaint investigations *You must be able to adhere to the DPA1998 *You must also have excellent communication skills *You must be willing to undergo or have undergone an enhanced DBS check *You must be a car driver with own transport For further information please speak to Katy Cunnion on 01785 256605. Medacs Healthcare operates a 'refer a friend' scheme, and so if you know of someone else who may be interested in registering with us, you will receive £200 referral fee once the recommended person has been successfully appointed into a role for a minimum 12 week assignment. *Likewise, if you are placed within an assignment, you will receive a £300 bonus payment. *conditions apply If you do not receive a reply within 5 working days, then your application has not met our Client's specified criteria and will not be progressed further on this occasion.



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